This Terms of Service Agreement and User Rights text is a regulatory text for ordering, order sending, receiving, ordering fee payment, return, confidentiality, security and similar items of the commercial relationship between speedymemory.com and its customers.
ORDER SHIPMENTS AND DELIVERY
Your order is delivered to the e-mail address specified by our customer for each product, provided that it does not exceed the legal 30-day period. While deliveries are made only to the payment channels determined by our site, accounts are defined over the specified e-mail addresses. Our customers cannot request delivery with a different cargo company.
In your orders, the shipping fee is paid by adding to the total order price from our customers at the last stage of shopping on our site. Shipping costs of orders are automatically stated on our website to our customers. Shipping charges are calculated online on our website during shopping and added to the invoice. On the cart page, it is always clear how much shipping cost our customers will pay and this is clearly stated. Thus, the product price and the shipping price are reflected on the final payment amount. Our customers do not pay any extra fee when receiving the products they ordered, as the orders are paid by the sender from us.
If you have placed your order as a pre-order, your order will be delivered to you on the day specified on our website. There may be a 1 or 2 day delay in this period.
If the ordered product is to be delivered to a different person or organization than our customers, our website and our company cannot be held responsible if the person or organization to be delivered does not accept the delivery.
You can return the defective or broken ones, with or without a warranty certificate in your orders, to make the necessary repairs within the warranty conditions, but in such cases, the shipping costs will be covered by our customers.
Our customers should definitely check the order package while receiving it, and should not receive damaged and faulty packages. As soon as the package is received, the order will be deemed to have been delivered by the courier in full and intact. For this reason, we strongly request you to open your package in front of the cargo officer and identify the problematic products in front of him, if any. In order to initiate the return process, you must inform us by passing the situation to the minute, accompanied by the cargo officer. Whether the package you received has been opened before you or whether the incoming package is deformed must be stated in the minutes and signed by both you and the cargo officer.
Our customers declare, accept and undertake to enter all the information requested on the website completely and accurately. speedymemory.com over 18 years of sales and Turkey also performed with customers residing. If our customers mislead us and make the order even though they are under the age of 18, our website has the right to cancel the order unilaterally. In such a case, our customer is responsible for the legal problem our company will encounter; will not be able to claim any rights and receivables whatsoever
If your order from speedymemory.com is delayed, or if your order cannot be delivered within due time due to extraordinary circumstances such as adverse weather conditions that prevent the shipment of your order, speedymemory.com will notify its customer. Under these circumstances, our customers may request that their order be canceled or the delivery time postponed until the obstacle is eliminated. If our customers cancel the order, the amount paid by credit card within 10 days is refunded to the card, and if it is made by money order, it is paid to the customers by transferring back to the account paid by the customer. Our customers are obliged to inform us of their money transfer information without delay when requested, otherwise our company is not responsible for any delays. During these transactions, the commissions received by the bank and other related potential costs are deducted from this refunded amount and the refund process is made.
speedymemory.com is authorized to change, increase, decrease or remove payment options in time. Sales are not made except for tax (tax free). All products sold include VAT.
Within the scope of the one-week like guarantee, the customer can return the product within 14 days after the user information is sent to the account. If the reason for this return is the technical failure or defect of the product, speedymemory.com will make a replacement or refund with another product equal to the total price of the product and the shipping fee and the cash payment commission, if any. If the reason for the return is “dislike”, the refund or exchange amount with another product will only be the amount of that disliked product and will not cover the payments other than the product fee such as shipping and cash payment commission at the door. When the product is returned, the shipping cost of the return belongs to the customer.
Due to any malfunction or other technical reasons that may occur during the delivery of the services provided to its users on the speedymemory.com website or at any time; the interruption or termination of the provision of these services or the interruption of the service; cannot be held responsible for any malfunctions caused by hardware, software and internet server or stock shortages.
speedymemory.com Speedymemo software sales technology sales LTD. ŞTİ. belongs. Product and company names mentioned on the site may be trademarks and trade names of their respective owners. Speedymemo software sales technology sales LTD. ŞTİ. reserves the right to change the site content, product prices and all similar site information and items in its web address and virtual store speedymemory.com it owns without prior notice. All visitors and members who use our site; They are deemed to have accepted the information and warnings explained above.
Our customers can return their products to speedymemory.com within 14 days from the date they receive their orders, provided that the package has not been opened and the products are not damaged due to any problems caused by speedymemory.com. In these cases, the shipping cost will only be covered by speedymemory.com if our customers send the product back through the courier company whose order was sent to them; otherwise, this fee belongs to our customers. Customers are responsible for the extra costs incurred during this return and this amount will be deducted from the refund.
In these returns, the fees paid to our customers will be refunded as stated above.
Our customers can return the products and services in their purchased and delivered orders in their original packaging, unopened, undamaged, undamaged and unused, within 14 days from the date of delivery, as received. Returns are accepted in the original box or packaging with the invoice sent to the customers. Otherwise, the product to be returned will not be refunded by speedymemory.com and the amount of the product will not be refunded to our customers.
Products whose original box or package is crushed, torn, damaged, damaged, contaminated, duct tape affixed, cargo label or cargo tape affixed, lost their resalability feature, and are in a condition that cannot be purchased by another customer, will not be accepted back by speedymemory.com. the relevant fee is non-refundable.
In the goods produced in accordance with the special requests and demands of the BUYER or made personalized by making changes or additions on them; The BUYER cannot use the right of return.
Our customers should send an e-mail to firstname.lastname@example.org stating the order number of the product they want to return and the reason for the return. speedymemory.com will return to its customers after this stage and inform where and how the product will be returned. Our customers must deliver the product to be returned, along with the invoice, by meeting the conditions stated before. In these cases, the shipping fee belongs to the customer. Customers are responsible for the extra costs incurred during this return and this amount will be deducted from the refund.
After the returned products of our customers reach us, they are first examined by our return department, if necessary, they are sent to the authorized service of the product or the supplier for testing. If all the conditions regarding the return comply with all the provisions described above, the return process is initiated and the relevant fee is refunded to our customer in the previously specified manner. The duration of this process is ten days at the latest. speedymemory.com cannot be held responsible for this delay in case of delay of the relevant period due to situations caused by the bank or third parties.
If the product sold is faulty or the package is damaged during the shipment of the order related to the cargo company, and as a result, this damage is detected and the product is not received by the buyer, the shipping fee will be paid by us. If the package has not been accepted and a report has been kept, this must be reported to century21market.com as soon as possible, together with the remaining copy of the minutes to our customer. A new and healthy delivery will be made by speedymemory.com as soon as possible, without any additional charge.
Our customers can request a replacement for the same product instead of demanding a refund if the product they purchased is found to be faulty or defective. Our customers should express this situation clearly by sending an e-mail to email@example.com. Since the product must be available in speedymemory.com stocks in order to meet this request of our customers, speedymemory.com reserves the right to refund the price of the product instead of replacing it with a new one.
Seasonal products, products that cannot be returned due to their nature, disposable products, reproducible software and programs, products that deteriorate rapidly or have expired cannot be returned. The return of books, DVDs, VCDs, CDs, cassettes and all kinds of cosmetic products and consumables is subject to the condition that the package of the product is unopened, intact and the product is not used.
For orders placed with the remittance payment option, if the order is not paid within 3 days, the order will be automatically canceled and the product reserved for that customer for 3 days will be added to the stock and put on the market. Due to this situation, our company is not responsible for the situations such as canceling the order, running out of stock and the customer not being able to order that product again. All costs incurred due to this situation belong to our customers and it is accepted by the customers that our company is exempt from all problems that may occur.
Consumer Arbitration Committees and Istanbul Consumer Courts are authorized in any bilateral disputes arising from the text of the Terms of Service Agreement and User Rights up to the value declared by the Ministry of Industry and Trade.
In case the order is realized, our customer is deemed to have accepted all the terms of this contract and usage rights.